How Does Being an Uber Driver Affect Your Non-Fault Accident Claims Process?

Nobody wants to be involved in an accident but as an Uber driver, there’s always an extra layer of added complication – at least that’s how it can feel. But is the process for handling a non-fault Uber accident all the different from a standard non-fault accident? And if so, what can you do to get yourself back on the road as soon as possible?

What to do When You Have an Accident

When driving a commercial passenger vehicle – be it a taxi, a minicab, or an Uber – there’s an important series of steps that you should follow in the event of an accident.

First things first, you should always check for injuries. If you or any of your passengers are injured then your next step should be ensuring that the appropriate emergency services are contacted.

Once the emergency is dealt with you should do everything you can to assess and record the damage. Collect the registration and insurance details from any other parties involved in the accident and make sure to take photographs of any damage caused. This will be important evidence later on.

Uber’s Guidance

So how exactly does a non-fault Uber accident differ? While Uber’s guidance mostly follows the standard non-fault accident procedure, they also recommend that you contact Uber as soon as possible, providing details of the accident. When you do so, they’ll be able to give you tailored assistance.

The important thing to remember is that you lose nothing by contacting Uber. They’re just there to help you. That being said, they’re not the only people who can help and while Uber might be able to offer some useful advice, there’s another company who’ll take all the hassle off of your shoulders and get you back on the road as soon as possible.

How Pearl Assistance Can Help

When you contact Pearl Assistance, our team will be on your case right away. Not only will we get your vehicle to one of our many accredited repair shops up and down the country, but we’ll also send you an appropriate, like-for-like replacement vehicle (usually within four hours).

Most importantly of all, our team will do everything possible to recover any uninsured losses on behalf of both you and your passengers.

If you’ve had a non-fault Uber accident and you’re looking for help with the claims process, then get in touch with us today at Pearl Assistance by calling 020 7993 2577 or emailing us at

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