For London PCO drivers, being involved in a non-fault PCO accident can be stressful and disruptive. Your vehicle is your livelihood, and any downtime directly affects your income. Unfortunately, many drivers make mistakes after an accident that slow down claims, increase costs, or even risk their insurance record. Here are the top five mistakes and how to avoid them.
One of the biggest mistakes is waiting too long to report the accident. The longer you leave it, the harder it is to gather evidence, contact witnesses, and start your claim. Reporting promptly to an accident management company ensures that everything is documented correctly and your claim moves quickly.
Even if it wasn’t your fault, some drivers immediately contact their own insurer. This can affect your no-claims bonus and may even raise future premiums. Instead, a professional accident management company handles the claim through the at-fault party’s insurer, protecting your record and keeping you financially safe.
Photos, dashcam footage, and witness details are essential. Failing to collect this evidence can make it harder to prove you weren’t at fault. Even small details like road signs, skid marks, or weather conditions help strengthen your claim. Always gather as much information as possible at the scene.
Not all garages are familiar with PCO requirements. Using an unapproved or inexperienced repair centre can lead to poor-quality repairs and longer downtime. Accident management companies work with garages that understand PCO standards, ensuring your vehicle is restored quickly and correctly.
Managing a non-fault accident claim yourself can be complicated and time-consuming. Miscommunications, missed paperwork, or insurer delays can leave you off the road for longer than necessary. Accident management companies coordinate all aspects of your claim, from repairs and legal support to replacement vehicles, so you can focus on driving.