If you’re an Uber driver, it’s important to know how an Uber driver accident differs from a regular taxi accident and how best to respond. Today we’ll be covering the basic steps you can take when things go wrong and discussing how Pearl Assistance can help get you back on the road.
The first thing you should do in the event of any vehicle accident is ensure everyone is safe. If there are any injuries be sure to contact emergency services. If you have injuries yourself, be sure not to neglect them. Health and safety should always come first.
Once you’ve done the best you can to ensure everyone’s safety, it’s time to start assessing the damage. Speak to any other parties involved and share information.
Next, you’ll need to report the crash to Uber. This can be done through the app and will allow you to report the specifics of your claim. At this point, the team from Uber should reach out to confirm their information and ensure that everything is okay.
Once you’ve been through everything with Uber, then it’s time to get in touch with Pearl Assistance. We’ll get your car to a repair station within 24 hours so you can feel confident that things are moving along as they should.
As for a replacement vehicle, you have two options. Uber recommends that you explore rental options through the Uber Vehicle marketplace but you can also work with Pearl Assistance. We’ll get a like-for-like replacement vehicle to you within four hours so you can get back to work as soon as needed.
When all’s said and done, the biggest difference between an Uber driver accident and a standard vehicle accident is the need to keep Uber in the loop. As long as you ensure that you’re working with Uber to maintain their accident policies, then Pearl Assistance can cover the rest.
For help with non-fault Uber driver accident claims, please contact Pearl Assistance by calling 020 7993 2577 or emailing info@pearlassistance.co.uk. From the moment you get in touch, we’ll be on your case and working to help get you back on the road as soon as possible.
